Job Title

Demand Generation Intern-Japanese required

Role Summary

In this assignment, the Inside Sales Intern will adapt to maintain excellent relationship with external customers, supports partners with inside sales and sales support activities, gathering market data, generate and handle customer interest and demand detection. Provide well defined interests to sales representatives.

Essential Responsibilities

Initiate, build and maintain relationships with customers by providing information about products and services

Promote the client’s products and services for business partners via phone, email and other channels as required

Identify sales opportunities over the phone with both new and existing customers

Develop and qualify opportunities and route according to business rules

Achieve quarterly and annual targets

Support the field work of sales managers

Register all relevant information captured during customer interactions in CRM tools

Handle customers’ incoming requests, provide necessary support, qualify and route according to business rules

Conduct a minimum of 20 ~ 30 rated calls in telemarketing activity on a daily basis

Understand and fulfill all regulations of the internal policies of the company

Japanese Native Speaker required

Bachelor degree or above

0-3 years sales, inside sales, sales support related working experience

Ability to provide excellent customer service, customer-focused approach

Sales mindset

Effective and professional verbal and written communication in English– both with internal and external customers

Creative and innovative personality

Result-oriented personality and capability to overcome obstacles

Ability to work in a team or individually if required

Proficient end-user IT skills including MS Office and Outlook, & CRM software, (SFDC much more desired)

3-4 days work per week (Monday through Friday)

Preferable to join in January in 2018 or sooner

Customer service experience

Out-bound-call experience